Townley Kenton is committed to being one of the most innovative and forward thinking environments in our industry as we grow in the coming years.  Embracing technology, change and input from all of our team members creates a culture where we are able to work collaboratively to both fulfill our own professional goals and better serve the needs of our clients and community.  Driving us forward each day are the core values lived out by our founder over 70 years ago,

  • Enthusiasm for Helping Others
  • Educating our clients, ourselves and the community on risk management
  • Honesty in all that we do
  • Accountable to each other, our clients and ourselves

If the above core values align with your personal values then Townley Kenton may be the right place to begin or continue to grow your career.  We are always looking to add talented members to our team so please reach out to see if we can grow together!

Current Positions Available

Personal Lines Account Manager

Job Overview

The Personal Lines Account Manager is a client service position responsible for enhancing client experiences, managing personal risk programs and providing prompt response to daily client needs.

Duties and Responsibilities

  • Develop a trusted relationship with clients while instilling our culture of service
  • Consult with clients on day to day coverage, billing and miscellaneous questions
  • Recommend appropriate coverage programs or enhancements if a need is identified
  • Issue Evidence of Coverage to Mortgage Companies and other additional interests
  • Consult with producer regarding high level client issues prior to escalation
  • Review client policy to ensure accuracy of new business, renewals and endorsement changes
  • Work productively in a team atmosphere with producers, account assistants and claims personnel
  • Compile underwriting information for new business and company underwriting requests
  • Rating new and remarketed business in comparative rating system
  • Prepare Proposals for presentation
  • Complete renewal review of accounts off of expiration list as described in renewal procedure
  • Invoice for Agency Bill Accounts
  • Update Applied Systems with proper policy information and record all activities
  • Obtain signed applications and other required documents to retain in our file
  • Cross sell existing accounts and obtain target business introductions to new clients
  • Be aware of Target Commercial Business opportunities to refer into the Commercial Department

Knowledge, Skills and Abilities

  • Enthusiasm for helping others
  • Honesty and Integrity
  • Accountability
  • Superior Communication ability
  • High level problem solving
  • Must be organized and able to multi task
  • Proficient in Outlook, Word, Excel, Power Point

Commercial Insurance Advisor

Job Overview

The Commercial Insurance Advisor is a consultative sales position utilizing a systematic and proven approach to reducing the cost of risk in small, mid-sized and large companies while increasing their bottom line revenue.

Duties and Responsibilities

  • Identify and maintain a sufficient pipeline of prospects in target industries
  • Consult with Prospects on various aspects of safety, procedure and risk management
  • Obtain commitment from prospects outside of insurance company pricing
  • Maintain active Insurance Counselor and Agents License (after 5 years for Counselor)
  • Obtain ARM designation in first two years
  • Work productively in a team atmosphere with account managers, assistants and claims team
  • Negotiate coverage with underwriting using statistical analysis and risk management plans
  • Fulfill duties of written service plan as agreed upon with current client base

Knowledge, Skills and Abilities

  • Enthusiasm for helping others
  • Honesty and Integrity
  • Accountability
  • Superior Communication ability
  • High level problem solving
  • Must be outgoing and enjoy networking
  • Proficient in Outlook, Word, Excel, Power Point

Commercial Account Manager

Job Overview

The Commercial Account Manager is a client service position responsible for enhancing client experiences, managing client risk programs and providing prompt response to daily client needs.

Duties and Responsibilities

  • Develop a trusted relationship with both top management and staff of client
  • Consult with clients on day to day coverage, billing and miscellaneous questions
  • Issue Certificates of insurance with proper wording
  • Consult with producer regarding high level client issues prior to escalation
  • Review client policy to ensure accuracy of new business, renewals and endorsement changes
  • Review Audits for accuracy
  • Work productively in a team atmosphere with producers, account assistants and claims personnel
  • Compile applications for new business and renewal from Producer information
  • Submit accounts to underwriting for market review
  • Complete renewal procedures from 120 days until renewal date
  • Invoice for Agency Bill Accounts
  • Update Applied Systems with proper policy information and record all activities
  • Prepare Proposals for presentation
  • Fulfill duties of written service plan as agreed upon with current client base

Knowledge, Skills and Abilities

  • Enthusiasm for helping others
  • Honesty and Integrity
  • Accountability
  • Superior Communication ability
  • High level problem solving
  • Must be organized and able to multi task
  • Proficient in Outlook, Word, Excel, Power Point