With over 200 years of insurance knowledge, multiple Master’s and Risk Management degrees and numerous industry designations, the Townley Kenton team is well equipped to provide the guidance needed to keep your family safe and your business thriving.
Rob Townley
PresidentCertificates/Awards: Master Work Comp Advisor (MWCA), Certified Work Comp Advisor (CWCA)
Education: University of Tennessee (BA), Florida State University (Master’s in Insurance and Risk Management)
After initially working as a consultant out of college, Rob decided to join the family business in 2005. He spent his early career in various roles learning the business and overhauling the technology to prepare Townley Kenton for future growth. In 2013, Rob purchased the company along with multiple smaller entities to form the current day Townley Kenton. Since then, he has served on numerous company advisory panels and non-profit boards, while focusing on the development of emerging leaders within the company and community. He is grateful to be married to his far more talented wife Jackie as they raise their two amazing children together.
What do you like most about working at Townley Kenton?
“The most rewarding aspect of my role over the past few years has been working with the team from a mentorship standpoint and watching their growth as leaders in the company and as individuals. This is a focus within the Townley Kenton culture which we believe is unique in the business landscape today. Having the opportunity to continually live the values of our founder and see their impact has been amazing.”
Where are you from originally?
Atlanta, GA
What is your favorite book/movie/band?
A Time to Kill/The Game/ Beatles
Alvin Townley, Jr.
Senior Risk AdvisorCertificates/Awards: Certified Work Comp Advisor (CWCA)
Education: Oxford College of Emory University (1967), University of Georgia (BBA, 1969) and (MBA, 1971)
Alvin, Jr. joined his father’s company, then the Alvin M. Townley Insurance Agency, in 1971. He continued to expand the company throughout the 70’s and 80’s, and eventually took it over. He brought in his partner, Alan Kenton, in 2003 and the company became Townley Kenton. He still serves as an advisor to clients and his son, Rob Townley, who now runs the agency. He otherwise enjoys spending time with his wife, Holly, and their children and grandchildren. Alvin also volunteers with the Boy Scouts of America and many other organizations in the community.
What do you like most about working at Townley Kenton?
“I like being able to help both individuals and businesses solve their insurance needs and at the time of a loss, helping to bring the benefits of the insurance proceeds to make them whole.”
Where are you from originally?
Atlanta, GA
What is your favorite book/ movie/band?
Legacy of Honor by Alvin Townley III / The Longest Day / A toss-up between the Temptations and Four Tops
Amy Bowyer
Personal Lines Account ManagerCertificates/Awards: Licensed Agent in both Property & Casualty and Life & Health
Amy is a personal lines expert who has worked in insurance for over 20 years. Outside of work she is the busy mother of three amazing kids, ages 19, 16, and 7.
What do you like most about working at Townley Kenton?
“Making a difference, no matter the situation – quoting coverage, policy changes, or just listening. I love working at TKI because my bosses rock!!! Also, having a diverse market to meet our clients’ needs is pretty cool.”
Where are you from originally?
I was born in the hills of Tennessee but raised in Lithonia, GA
What is your favorite book/ movie/band?
I have three kids…
Cornelia Torres-Hamlin
Executive AdministratorEducation: Florida State University 2018 – Psychology and Spanish
Cornelia just recently started working in the insurance world on the operations side for Townley Kenton and previously was an Account Executive for an IT staffing firm here in Atlanta. She enjoys spending time with her puppy Cali, cheering on her Florida State Seminoles, and trying great new restaurants off Buford Highway!
What do you like most about working at Townley Kenton?
“I love the fact that everyone is constantly learning. Coming into insurance with little background knowledge, the time and effort the team puts into educating themselves and others is really amazing.”
Where are you from originally?
My dad immigrated to the US from the Dominican Republic and met my mom. I was raised in here in Atlanta!
What is your favorite book/ movie/band?
Ethan Frome by Edith Warton / Perks of being a Wallflower / There are so many… Justin Quiles, Yandel, and J Cole to name a few.
Joel Carlton
Vice PresidentCertificates/Awards: Licensed Insurance Counselor
Education: University of Georgia, BBA RMI (1992)
Joel is a Licensed Insurance Counselor and commercial lines expert who has worked in the insurance industry since 1992. Outside of work, Joel enjoys coaching youth baseball, singing in his church choir, and finding new barbeque restaurants in Atlanta.
What do you like most about working at Townley Kenton?
“I like that we are big enough to service the needs of clients, but small enough to give personal attention.”
Where are you from originally?
Jesup, GA
What is your favorite book/movie/band?
1776 by David McCullough / My Cousin Vinny / The Black Keys and Allman Brothers
Lindsey Torres
Personal Lines Risk AdvisorCertificates/Awards: Accredited Advisor of Insurance (AAI)
Education: Furman University
Lindsey began her career in insurance here at Townley Kenton in 2014 and came from a background in health and exercise science. She quickly learned the ropes of insurance as a personal lines account manager and is now also our top new client intake specialist. She has also earned her Accredited Advisor of Insurance designation. Outside of work, Lindsey enjoys fashion, good food and quality time with her family, which includes her husband, three dogs and a brand new baby girl, born at the end of 2021.
What do you like most about working at Townley Kenton?
“The opportunity to grow and continue developing as an insurance professional – this company has invested in my growth and education from the beginning, and I’m so grateful for the opportunity to be a part of an industry that is constantly changing and to work for a company that truly cares about transforming the industry and making the care of people a priority.”
Where are you from originally?
South Carolina
What is your favorite book/movie/band?
I love a good mystery novel, romantic comedies and then any music I can dance to!
Shellie Stoy
Commercial Account ManagerEducation: Meridian Community College
Certificates and awards: Licensed Agent in both Property & Casualty and Life & Health
About: I have been working in the insurance industry for 20 years specializing in Commercial lines and have a background in Property & Casualty and Life & Health. I have 5 children ages 18, 20, 24, 27 & 28 and 3 rescue dogs ranging from 10 months to 4 years old. My dream is to one day have a rescue sanctuary for dogs.
What do you like most about working at Townley Kenton?
“I love the family atmosphere and camaraderie at the agency. Every day you walk in the office you are greeted with warm smiles and positivity.”
Where are you from originally?
I am originally from Tennessee and have lived in Georgia for 21 years now
What is your favorite book/movie/band?
My all-time favorite book is The Notebook, my favorite movie is Legends of the Fall, and my favorite musician is Morgan Wallen.
Laura Webb
Personal Lines Account ManagerEducation: Oglethorpe University (B.S.)
About:
After working in the healthcare administration field for over 10 years, Laura made a career change and discovered how much she enjoyed helping clients with their insurance needs. She found Townley Kenton and realized that this was the place for her to continue to flourish! Outside of work, Laura enjoys going for walks, listening to live music with her husband, Bryan, and playing video games with their two girls.
What do you like most about working at Townley Kenton?
The sky is the limit at Townley Kenton! It is such a positive environment and the growth opportunities, both professionally and personally, are beyond anything I have ever experienced in prior roles. This is a place where you always feel a constant push to be the best version of yourself. I enjoy my team members and we support each other – we really are a family. We make it a priority to get to know our clients and create lasting relationships with them. I can’t think of a reason I would ever want to work anywhere else!
Where are you from originally?
Long Island, NY, but I grew up in Jamaica! I left Jamaica after high school and came to Atlanta for university.
What is your favorite book/movie/band?
It’s really hard to choose, but I love a good fantasy romance novel – Fae, vampires, werewolves, all the mystical beings! / Favorite movie is Léon: The Professional / Favorite band is Red Hot Chili Peppers.
Amaia Howard
Commercial Lines Account ManagerEducation: Emory University, Goizueta Business School 2023 – Information Systems and Operations Management
About:
Amaia has recently embarked on her journey in the insurance industry, taking on a commercial account role at Townley Kenton following her graduation from Emory in May 2023. When she’s not crunching numbers or sifting through policies, you’ll find her nurturing her indoor garden, indulging in video games for relaxation, and diving into DIY home improvement projects, all while savoring the culinary delights of the Atlanta food scene.
What do you like most about working at Townley Kenton?
What I find most rewarding about being part of the Townley Kenton team is the genuine sense of camaraderie and support. From day one, I’ve been embraced by colleagues who are not only passionate about their work but also deeply committed to helping each other succeed. Whether it’s brainstorming innovative solutions to client challenges or celebrating milestones together, the collaborative spirit within the company creates a positive and motivating atmosphere that makes every day enjoyable. I also find that I’m continuously learning tangible concepts that seamlessly translate into my personal life, ultimately making endeavors surprisingly easier to navigate.
Where are you from originally?
I am originally from the windy city of Chicago!
What is your favorite book/movie/band?
One of my favorite movies is an A24 production called ‘Everything Everywhere All at Once!’
Ashley McClanahan
Marketing CoordinatorEducation: University of North Georgia
About:
My background in education paved the way for my detail-oriented, and list-loving self to shine as an event director. From there, I worked for various non-profits and gained invaluable tools specifically in graphic design and marketing. When I’m not working, you’ll find me on the soccer field with my husband, cheering on our two boys. My favorite creative outlets are working in the garden, traveling, photography, or whipping up a charcuterie board.
What do you like most about working at Townley Kenton?
At Townley Kenton, you’ll find more than just a job—you’ll discover a close-knit team that supports each other like family. We believe in teamwork, provide plenty of support, and offer opportunities for career growth. I’ve enjoyed becoming part of a community where you can grow personally and professionally while working alongside great people.
Where are you from originally?
I was born in Jacksonville, Florida but I have called Atlanta home for most of my life.
What is your favorite book/band/movie?
I can’t narrow it down to one book but my favorite genre is historical fiction, I enjoy watching romantic comedies, and my favorite band is Fleetwood Mac.
Nancy Hughes
Claims AdvocateCertificates/Awards: CISR
Education: St. Mary’s College, Notre Dame, IN
Nancy is our resident claims expert, and she has been working in the insurance industry for 25 years. Outside of work, she enjoys spending time with her husband and watching football.
What do you like most about working at Townley Kenton?
“I take great pleasure in helping our insureds during the claims process. My motto is ‘a claim should not become a part-time job.’ It is my job to make sure that does not happen to any of our clients.”
Where are you from originally?
I was born in the “Zoo!” (Kalamazoo, MI)
What is your favorite book/movie/band?
I’d rather tell you about my favorite football team – GO IRISH!
Steve Steinhauer
Risk Advisor/ProducerEducation: Georgia State University
Steve has been at Townley Kenton for almost 25 years and in the insurance industry for 30 years. Outside of the office he likes to spend his time volunteering, playing golf, and swimming.
What do you like most about working at Townley Kenton?
“The people you meet and the fact that there is a great group of people working at Townley Kenton.”
Where are you from originally?
Decatur, GA
What is your favorite movie/band?
Out of Africa / Fleetwood Mac
Zach Gleason
Strategic OperationsAbout
My journey in the independent agency/broker industry began in 2007, starting with client work. Eventually, my focus took me deep into finance, operations, and talent management. Now, as a strategic leader at Townley Kenton, I’m tasked with thinking about how to drive healthy growth.
What do you like most about working at Townley Kenton?
“Townley Kenton is a tight-knit group with shared integrity and a passion – everyone cares about making a difference. Being part of a team that values its people and clients, as Townley Kenton does, aligns with my own values.”
Where are you originally from?
I’ve lived in California, Utah, Missouri, and Texas. Grand Rapids, Michigan is where I’ve lived the longest and continues to be my home base.
What is your favorite book/band/movie?
“The Effective Executive” has been one of the most influential books for me. For music, Mayday Parade is indicative of my musical interest.
Sophia Betancourt
ReceptionistEducation: Pennsylvania State University- College of Communications
Sophie has worked in insurance for over two years on the administrative side. Before that, she was an executive administrative assistant for a small law firm. In her free time, Sophie enjoys painting and spending time with her fur babies.
What do you like most about working at Townley Kenton?
“The opportunity for growth, development and of course the Townley Kenton team. Truly a unique company that treats their customers like family.”
Where are you from originally?
Hackensack, New Jersey.
What is your favorite book / movie / band?
The Secret / Eternal Sunshine of the Spotless Mind / Earth Wind & Fire
